Privacy Policy

Last updated: January 16, 2026

This Privacy Policy explains how Ho Mun Bock (“I”, “me”, “my”) collects, uses, and protects personal data when you use Acluebox.

1. Information Collected

1.1 Information You Provide

  • Name
  • Email address
  • Billing details
  • Account information
  • Support communications

1.2 Automatically Collected Information

  • IP address
  • Device and browser data
  • Usage and analytics data
  • Cookies and similar technologies

2. Legal Basis

Personal data is processed based on:

  • Contract performance
  • Legitimate interests
  • Legal obligations
  • User consent (where required)

3. Use of Information

Data is used to:

  • Provide and maintain the Service
  • Process payments
  • Improve features and reliability
  • Communicate with users
  • Prevent abuse and ensure security

4. Cookies

Cookies are used for:

  • Authentication
  • Analytics
  • Performance

You may control cookies via browser settings.

5. Data Sharing

Personal data is not sold. It may be shared with:

  • Payment processors
  • Hosting and infrastructure providers
  • Analytics tools
  • Authorities when legally required

All third parties are required to protect your data.

6. International Transfers

Your data may be processed outside your country. Where required, safeguards such as Standard Contractual Clauses (SCCs) are used.

7. Data Retention

Data is retained only as long as necessary to:

  • Provide the Service
  • Meet legal obligations
  • Resolve disputes

8. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent

Requests can be made via [email protected].

9. Security

Reasonable technical and organizational safeguards are used, but no system is completely secure.

10. Children

The Service is not intended for users under 18. No knowingly collected children’s data.

11. Changes

This Privacy Policy may be updated periodically.

12. AI Data Processing

To provide AI features, Acluebox integrates with third-party providers (e.g., OpenAI, Google). By using these features:

  • Data Transfer: Your prompts and input data are transmitted to these providers for processing.
  • Provider Terms: Data processing is subject to the privacy policies and terms of these third-party providers.
  • Data Training: I do not use your personal data or prompts to train my own underlying models. However, third-party providers may have different policies regarding data usage; please refer to their respective terms.

13. Contact

Email: [email protected]
Address:
Mun Bock Ho 19, Jalan Eco Majestic 7/1A, Mellowood, Eco Majestic, MBX #116, 43500 Semenyih, Selangor, Malaysia